Tricia has 29 years experience with Network Operating Systems, PCs and Security, including configuration, installation and maintenance of corporate networks using VMware and Windows Server OS. She is GCWN Certified by SANS for Windows 2008, 2012 Security (certified since 2005). She has formal training and preparation for certification in VMware products and virtualization techniques. She is certified in PCI Professional (PCIP)™ Qualifications which is a qualification in payment security information and provides you with the tools to help your organization build a secure payment environment. Tricia setup and managed Help Desks at Lykes Bros and Lash Marine. She is proficient in the design and management of secure Windows networks, including the configuration and implementation of disaster recovery plans. She also is trained in design, installation and support and security of firewalls, wireless networks and remote access. Other areas of qualification include design of business software applications, implementation of large scale projects that require cost justification, presentations to upper management and budget tracking.
Rita Winters Shirer Office Manager
Rita has 30 years of experience as an office manager. She received her Paralegal Certificate in 1993 from the University of New Orleans and has worked as a paralegal, legal secretary and office manager for law firms, architects and business brokers. Her experience includes working with attorneys who represent the Louisiana Association of Chiefs of Police, the National Flood Insurance Program, and also working in judicial elections.
Rendell JonesNetwork Technician
Rendell Jones has been dedicated member of the Louisiana Air National Guard, since 1999. His accomplishments include extensive training in the Cyber Defense and Networking, earning 3 different career fields (Telephone Systems, Cyber Transport & Spectrum Manager). His list of certifications include Network+ and Security+ Certification and Telephone System Training 7-level, as well as the earning title of Technology Services Supervisor of the Ernest N. Morial Convention Center in downtown New Orleans. Rendell’s duties there were show-floor and back office network management as well as training up to 30 part-time/full-time employees for flawless network communication during conventions. Rendell is certified in training and performing most network and communication needs. His work ethic is beyond exceptional and his customer service and passion for technology make him invaluable member of our team.
Derek BrooksIT Specialists
Derek Brooks is a versatile IT Specialist with 12 years’ experience in customer service, server and network administration, and hardware support. As a former US Navy IT Specialist, he honed his skills in service desk support and training, server installation, maintenance and backups. In the private sector, he continues to provide excellent customer service. His certifications include CompTIA Security+, and Microsoft MTA Windows Operating System Fundamentals. In addition to his training in Computer Science at Loyola University, he is earning his Bachelor of Computer Science degree with the University of Phoenix.
John McCannIT Specialists
John McCann graduated with a Bachelor of Arts from the University of New Orleans in 2011, and studied Computer Science at L.S.U. Since 2010, he has provided IT support to clients in the health care, finance and education industries. He has extensive experience supporting various software and security platforms. With a CompTIA A+ certification, he specializes in PCI compliance and security, Active Directory, Microsoft Exchange, remote desktop and virtual device support.